Return & Refund Policy

At JAPHA STORE LLC, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, you may request a return or exchange within 14 days of delivery.

Eligibility for Returns:

• Item must be unused, in original packaging, and in the same condition as received.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items:

• Clearance or final sale items

• Personalized or custom products

Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection. If approved, refunds will be processed to your original payment method within 5–10 business days.

To initiate a return, contact us at Japha_store@outlook.com.